Quality Management
Lotus Group Inc. aims to develop its structure, which it has created at global standards, with the quality management system studies carried out with the principle of continuous growth, and to distribute it to all its companies.
Having received the ISO 9001 Quality Management System Standard Certificate to cover the services in its sector, and in its journey that started with the ISO 9001 standard, our different companies operating in other fields have ISO 9001 Quality Management System, ISO 14001 Environmental Management System, ISO 45001 Occupational Health and Safety Management System, ISO 10002 Quality Management. -Management systems such as Customer Satisfaction - Complaints Handling have also been adapted and certification has been made in some of them.
It is Lotus Group Inc.'s constant goal to meet customer needs and expectations in the best possible way, to offer products and services with high quality standards, and to ensure maximum customer satisfaction with the quality management systems and tools it implements.